Privacy Policy

At Dwellora Store, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or engage in other activities. The types of information we may collect include:

  • Personal Identification Information:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit card details, PayPal information, etc.)

  • Non-Personal Identification Information:

    • Browser type and version
    • IP address
    • Device type
    • Location information
    • Pages visited on our site
    • Time spent on our site

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing Orders: To complete and deliver your orders, including billing and shipping.
  • Customer Support: To respond to your inquiries and provide support services.
  • Marketing and Promotions: To send you promotional emails, newsletters, or special offers (only if you have opted-in).
  • Improving Our Services: To analyze customer behavior and improve our website, products, and services.
  • Legal Requirements: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We respect your privacy and will never sell or trade your personal information. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing platforms) to perform services on our behalf.
  • Legal Compliance: If required by law, we may disclose your personal information to government authorities or legal entities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our website.

You can control cookie settings in your browser, but please note that disabling cookies may affect the performance of certain features on our site.

5. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and Correct Your Information: You can request to view or update your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the unsubscribe link in any email we send or by contacting us.
  • Delete Your Information: You can request to delete your account and personal data by contacting us. We may retain certain information for legal or operational purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be noted at the top. By continuing to use our website after changes are made, you consent to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Email: info@dwellorastore.com