Shipping Details
At Dwellora Store, we want to ensure that your shopping experience is as seamless as possible, including the delivery of your products. Below are the details regarding our shipping process:
1. Shipping Locations
We currently offer shipping within the United States. Unfortunately, we do not offer international shipping at this time. We are working to expand our services in the future.
2. Shipping Methods and Costs
Shipping costs are calculated at checkout based on your order's weight, size, and delivery address. We offer the following shipping options:
- Standard Shipping: Delivery time of [Insert Time Frame, e.g., 5-7 business days].
- Expedited Shipping: Delivery time of [Insert Time Frame, e.g., 2-3 business days].
- Overnight Shipping: Next-day delivery (available for certain locations).
You will be able to select your preferred shipping method during checkout.
3. Processing Time
Once your order is placed, please allow [Insert Processing Time, e.g., 1-2 business days] for order processing. Orders are shipped Monday through Friday, excluding weekends and holidays. If there are any delays in processing your order, we will notify you via email.
4. Tracking Your Order
After your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your package. You can use this information to check the status of your delivery.
5. Shipping Addresses
Please ensure that the shipping address you provide is correct. We are not responsible for orders that are delayed or undeliverable due to incorrect or incomplete address information. If you need to change your shipping address, please contact us immediately at info@dwellorastore.com.
6. Shipping Delays
While we strive to meet all delivery timeframes, there may be delays due to circumstances beyond our control, including weather, shipping carrier delays, or other unforeseen events. We appreciate your patience and understanding during such times.
7. Order Damage or Loss
If your package is damaged during transit or is lost, please contact us at info@dwellorastore.com within [Insert Time Period, e.g., 7 days] of receiving the product or noticing the issue. We will assist you with filing a claim with the shipping carrier and work towards a resolution.
8. Returns and Exchanges
If for any reason you need to return or exchange your product, please refer to our Returns & Refunds Policy for more information on how to proceed.
9. Contact Us
If you have any questions or need assistance with your order, please don’t hesitate to contact us at:
Email: info@dwellorastore.com